5 Benefits of a VoIP Service for a Small Business in Atlanta

VoIP services are an incredible tool with several benefits available to small businesses. They reduce costs, provide employees with the freedom to be mobile and provide loads of other features.

Here are just 5 of the best VoIP benefits for a small business.

 

1. Mobility

If you have employees that need to travel, or work remotely, then VoIP services provide mobility to you. Traditional phone systems are fixed and can’t move with your employees. With a VoIP system, anywhere there’s an internet connection, you can get on board. There are no physical limitations and you can go anywhere in the world and connect with your clients.

 

2. Low Costs

VoIP telephone systems utilize Internet Protocols to make calls around the world. They don’t use telephone lines at all. Hence, all communication data is turned into packets. This basically means calling over the internet. Due to this facility, the cost per phone call is dramatically reduced. The best part of this connection is that there is guaranteed quality of service from your telephone service provider network.

If you have a small business in Atlanta that takes hundreds of phone calls per day, this is a great system for you.

 

3. Lots of Features

Aside from providing mobility and low cost per call, VoIP services have a lot more to offer. If you have a call within a queue, you can strategize your approach to client calls. The ones you’ve missed or voicemails you’ve received can be categorized. The recordings can be sent to your email directly.

One of the best VoIP benefits for a small business is message and call forwarding. You can also forward messages and voicemails very easily. You can receive important messages in a voicemail or forward it to as many people as possible with a click.

These features aren’t part of a normal telephone line. Yet, they’re standard for a VoIP connection.

 

4. Conference Calls

Conference calling on a VoIP system is much easier than on a traditional phone line. Several participants can join in a conference call and this service is native to VoIP. Instead of paying for something else, you can take advantage of the ability to conference call with the service you’re paying for.

VoIP services also have built-in video conferencing capabilities.

 

5. Optimal Client Interaction

The global economy today demands that you travel and that you interact with clients outside of your geographical region. With VoIP connections, you can choose where your calls are going and how. You can choose to just forward voicemails to certain partners or just carry out conference calls with some others.

You can choose to be transmitted to different devices if one doesn’t answer your call. Important documents which need to be forwarded don’t need to wait either. You can e-fax their documents instead of waiting a single day to get a fax machine.

 

Choose PhoneOne as Your VoIP Services Provider

PhoneOne provides affordable packages for your small business in Atlanta. VoIP services provide a great benefit to small businesses when it comes to management, customer service and customer satisfaction. So call PhoneOne for the best VoIP services today!.

Schedule a free consultation today to discuss how VoIP can be used to benefit your business.